Haircut and treatment was really good. No issues with hairstylist. Highly recommend. Issue was trying to get through to the salon on the phone. Took over 1 hour after numerous attempts. Noticed a few staff around the reception area talking whilst the phone was ringing. Also towels had a damp smell and not the cleanest sink area. More attention to deep cleaning and professionalism is needed.
Awful experience. Asked for natural framing round my face and was left with a bleached badger streak which they then refused to fix. Wasn’t offered anything to drink in 3 hours and had to ask repeatedly just for some water. Stylist was rough and painful. Do not go here!!