Staff were friendly however I was unimpressed with my hairdresser and my overall cut. The hairdresser was a little reluctant to cut my hair and kept making remarks about not wanting to cut long hair short and how it was going to take a while to cut and blow dry my hair. This made me feel quite uncomfortable and I was unsure what exactly I was paying for if she was not willing to cut it. It seemed like for the layering she was just hacking random bits off my hair and having had my haircut with more experienced hairdressers I've never seen that being done before. I'm unlikely to go back to this hairdresser which is a shame.