The hairdresser did a great job, but it’s the 2nd time visiting with extra costs. The 1st time, I had booked through TW and not added a longhair option. This time, I did & was still told that it was an extra £15 because of ‘the extra time.’ I said that it took 50 minutes so still well within the slot and they said my hair was thick/long and I said I’d paid extra for long hair. They then gave up & frostily said to ‘forget’ it and I awkwardly left. They clearly don’t like TW customers