A different stylist did my hair to the one I booked. No explanation - he didn’t even introduce himself.
Mid hair wash, he disappeared leaving me in the sink for ages.
He finally came back and not only cut my hair much shorter than I asked, but REALLY WONKY. He didn’t check once, to see if it was even. He then gave me layers which I didn’t ask for - and left me with an unstyled rough dry.
A terrible experience and terrible haircut which I will now need to get fixed. Would NOT recommend.