There was a mix‑up with my booking and Charanjot took it out on me. When I questioned the skipped haircut consultation while my hair was still dry, Charanjot visibly irritated asked if I wanted it lightly dried. In shock by their demeanour, I went silent, they then shook their head clearly irritated saying it wasn’t their fault. I left with wet hair and no service despite prepaying. I left because I did not feel I could trust Charanjot. Very unprofessional! Poor service.