Loved my facial. Just what I needed. Jade was lovely and made me feel at ease straight away. We discussed my skin type first and then moved onto the facial itself. It was a fab experience and I came out feeling very refreshed. Thank you.
Was feeling very stiff and sore in my shoulders and back, which is what prompted me to book the massage appointment, I wasn't sure how much a massage at a spa would help but I could get an appointment when it suited me so I decided it couldn't hurt and would give it a go. Furthermore, with the hotel being on the edge of the city center, it was really easy to get to.
The staff were really friendly, the massage therapist asked me some questions about what I wanted, how firm a pressure to use (given I was wanting to ease some tension, I wanted a firm massage to get out the knots) and any particular areas to concentrate on, which was great, meaning I could get the best massage for me.
The massage itself was great, exactly what I wanted and I immediately felt more freedom of movement and less pain, which was brilliant. My only slight criticism would be that I felt I was left too long from the initial consultation in the treatment room to the massage actually starting, I could have undressed and laid down about ten times in the time I was left, which did cut into the massage time slightly but I'd still go back to the Hilton for another massage in the future.
I'd recommend it to any of my friends. Staff were very helpful, approachable, and friendly. Only saw the reception and treatment room - both were clean and had a nice ambiance.