You go for a 4 hour treatment and they don't even offer you anything to drink, they leave the door open right on you for 4 hours when it's 14 degrees feeling outside. I left with a cold and it was an extremely unpleasant experience. Bring your own drink, coffee to go, they have absolutely nothing, so you sit there for hours without being able to get a drink. The manicurist totally shortened my nails and it was a problem to get them symmetrical and straight. They don't speak English as well.