The lady doing my nails didn’t speak any English ,so I couldn’t speak to her directly, and needed the help of a third party from the reception to translate and ask her to slow down, as she seemed to be stressed/in a rush and I prefer a more gentle approach.Then halfway through the treatment , it turns out that she was doing gel manicure while I booked a normal manicure. Apparently this was a mistake of the reception, they fixed it, but I found this experience very unprofessional.