So i have dark hair and i wanted to have a nice balayage. I asked for a natural transition from my black root to an ashy light brown. What i got was brassy strands of hair, alternated to black. I had to asked to tone it again because the hairdresser seemed to be completely fine with those disgusting orangey locks. In the end the only good thing of the day was the haircut. Never going back again. Totally disappointing!!