I have had 2 lots of sitting with Naz. Wow what an amazing place so welcoming and friendly from the moment you walk in the door. Naz is very professional and makes u feel at ease she talks you threw every step and what to do and don't do followed by an email with all the details for after care . If ur like me and forget they come in handy.. while ur having laser done she talks to you the hole time and reminds you to breath which helps. If your not sure where to go or unsure about anything please go and talk to her first. I highly recommend her. Back next week for more and I'm looking forwards to it. Never thought I'd say that.