Greeted with a big, warm smile from Lucy. I had to fill in the brief medical form (nice to know they do things properly) and then into the lovely warm massage room. The massage table was warm (I think had an electric blanket) - I've never experienced that before - it was totally lush!!! Lucy gave me the most calming and rejuvinating massage i've possibly ever had. Her technique was deep enough to work on my aching shoulder and neck - whislt she ended with a beautiful face massage which took me into a completely new world of peacefulness. I would HIGHLY recommend a massage with Lucy and can't wait to return! A real gem to find!!! THANK YOU!!!!