Second time I came here, there was a different barber and he worsened my hairline and was not careful, he cut the hairs off that cover my hairline and did not shape it well. He seemed like a trainee. He also gave me a cold towel and no facial treatment. So I overpaid on everything.
The first time I came here, the barber was amazing. Friendly. Spoke about Ramadan as well. Very nice guy. But he's genuinely an amazing barber and was able to keep my hairline forward.
I’m disappointed about the service , I have booked beard trim and hot towel but never get any towel service . I also mentioned to the barber to be more gentle with the skin for avoiding irritation and skin got red and irritated . Sorry but need to improve your service and customer approach skills .