Not the best. On my first appointment, the appointment didn’t exist (I had missed calls etc but hadn’t checked they’d tried to cancel my appointment), so on arrival I had to rebook to come back another time. This second appointment started late and was cut short because I was in the waiting room and no one came to check I was there - apparently they sign you in when you ring the door bell(?) - someone else let me in, and I wasn’t made aware of this. The room was cold, the massage was average.
Don’t book via treatwell for this place. I was told that a glitch means that the bookings don’t go through. I re arranged plans, left dinner with friends early and turned up to my appt, only to be told that I wasn’t event on the system. Despite having an email confirmation.
Can’t say how the massage was. I never received it.
Good massage. There was a mix up and they didn’t have my appointment in their system but the clinician was great and made it work for me with another one of their colleagues.