I am incredibly disappointed in the service. I was told because I had washed my hair recently, I didn’t need a wash. So I essentially paid £40 for 10mins of cutting 2cm off and 3sprays of water. The haircut is ok but I have paid less money for a much better experience, cleanliness, professionalism. Honestly I am so angry- I spoke to Farah for a partial refund and was told “next time I’ll play with your hair for longer”. I have never had such a bad experience like this before