London Ladies Hair & Beauty Clinic Reviews

98 Goldhawk Road, London, W12 8HD

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Reviews are written by customers after their visit.

4.3
1743 reviews

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Written by our customers, so you know what to expect at each and every venue.
I arrived 5 minutes before the appointment was scheduled to begin and was greeted warmly. The service was professional, punctual, and delivered with a smile.
Had my hair cut here, she took about an inch more off than I asked for as she was free cutting it, with no comb or even her fingers for guide. It wasn't straight at all, and she used thinning scissors for layering which completely messed up my hair. Had to go to another hairdresser straight after and pay to get it done again. Will never come here again - I was on edge the whole time.
All the treatments I have had do far have been excellent.. the staff at every friendly too I've had the keratin hair treatment 3 times now and it's just brilliant! It really made my hair soft and took away all my frizz :-) so very happy with that. Will definitely be going again Saima
They didn't full detail what full body waxing would entail. When I got there lots of limitations and extra charges. The waxing was good (first time for me) but rushed. Only person manning the place, so attendant was having to rush back and forth between another client. I found a few patches of uneven hair not removed on my hairs so wasn't too happy about that.
Gosh...where do I start.. Firstly the staff were very friendly, if I had to rat them as people rather than professionalsthey would score higher but sadly that isnt what Im doing. Daughter booked a treat for us both of a back massage and facial. I can tolerate very little on my skin so when I arrived asked if I could change the facial for a manicure (..a lower value srvice) I was told I would have to pay £10 for a manicure. I would have argued the point but so as not to embarrass my daughter I agreed. There then seemed to be a bit of a mix up as to who was going to do it seeing as I had chosen a different service.Was kept waiting for about ten minutes before the owner stopped with her client and then called the girl to remind her I was there. Was taken to a very cluttered (cold)room and given an average back massage. This seemed to go on for what seemed like a repetitive eternity before being left to get dressed and not told where to go next. During the manicure the therapist, nice as she was didnt know where anything was and was constantly picking up and putting down bottles to see what they were. She made my thumb bleed with the cuticle pliers (no apology) and then used what must have been a very old polish that clumped and streaked. I was actually glad to get out. Their products were cheap , I did not feel pampered and I wouldnt go back. You really do get what you pay for.