my eyelashes look lovely as always. everyone at lady lash does a great job. and lady lash is hands down the best place to go in london. no question. but some girls have better bedside manner than others. my girl was pushing her tools down very hard on my eyelid and even pinched me with her tools a few times. she also rested her hands on my face (mouth and nose) while she worked which is not so pleasant either. most of the girls are very gentle though and i often fall asleep it's so relaxing. i have my favourites and try to book with them as much as possible.