Every time you come there isa new person doing the Lashes and they want more money. Don't like that they always put shorter lashes on the ends either makes it look weird. But still good value for the money!
LadyLash seems to have a frequent turnover of staff beautician/lash artists. Nothing wrong with that as the ladies get trained, gain practise and move on. Having said that, I am the kind of customer who doesn't really pay attention to details such as what length my usual extensions are, what the brown/black ratio is, whether they are longer on outside than inside...all these information I trust my lash studio with in order to make me look pretty. But then you have an appointment with a brand-new staff member who is too new and timid to ask you all these things, and there seem to be no detailed files on customers, and then the result is ...well, not as great as it could be. A problem that could easily be avoided by recording customer's preferences on file.