Location was easy to find and inside the staff were great. As it was my first time getting lash extensions, my lash artist spent time helping me understand what would work best for me based on my eyes, eyelashes and the look I wanted to achieve. During the treatment I wasn't sure if I could keep my eyes closed and lie down for two hours but actually the music and environment is really relaxing and I found myself falling asleep! Overall, I would definitely recommend London Lash- they're not the cheapest but definitely worth the price.