lovely experience! I had a junior lash assistant and she was soooo lovely. Talked me through the treatment and made me feel very comfortable. Because she was still learning it was longer than it would usually take - 2 hours 45 mins! so you have to be willing to sit still with your eyes closed for that long, but the results are great. I've knocked a star off because quite a few lashes have fallen out, and I wouldn't have expected that until I was at least a week in...but they still look great, just hoping they last the 3 weeks before I need infills.