Nice new clean space. Massage good, maybe not as personalised as I would have expected but a good fully body MOT. It’s a new space so they are getting to grips with the booking system etc
Good experience overall.
It was great that the therapist adapted to my need and offered some shoulder massages at half of the session (reflexology initially). As we come in to relax, it could be a good idea at the end of a treatment to offer some tea so we can settle back in to the world. I find some relaxing music as well could add a bit of a touch in terms of ambiance although the massage therapist was excellent. The environment is a bit white/hospital so a bit of extra could add up. A follow up session half price was offered to me but I did not want to commit straight after a massage. Could be a better idea to ask for clients to join newsletters to encourage to come back on their own terms.