When I came inside first I was a bit worried because the upstairs portion wasn't really tidy and the hairdresser lady wasn't to my liking either but Svetlana with which I had my radiofrequency facial was really nice.She was very gentle with my face and the whole experience was really relaxing.It was so nice I thought I'm gonna fall asleep.I already booked another session as I'm really satisfied with the facial and Svetlana.