I have been going to this salon for various treatments, including my gel manicure for a few years now and I have always had a lovely experience. Jenna and Sarb both do an excellent job whatever I am having done and are extremely welcoming, pleasant, professional and knowledgeable. They really focus on you the whole time, listen to you and show a real interest. I always leave feeling really pampered and positive. I would highly recommend Lotus to anyone.