I had a bit of a rocky start with this appointment - it was moved twice to later in the afternoon which initially meant I went in feeling a bit annoyed. However, I soon realised that this was because they care so much about making each appointment excellent. When I arrived I was offered a glass of Prosecco (which was lovely!) and I didn't have to wait long until my appointment started. Jane was very apologetic about the later time of the appointment, and it's obvious she really cares about each person and making sure their haircut suits them. She gave me lots of advice on how my hair should be cut, especially since i'm a 'wash and go' sort of person and don't spent time styling it - something no other salon has ever asked. She took her time making sure my haircut was done thoroughly and styled it beautifully at the end! I was exceedingly happy with the service, the haircut was fantastic and I will definitely be going back. I have only not given 5* for the overall satisfaction due to the timing changes beforehand, but in all other respects it was a great experience. Would highly recommend!
I went in for a conditioning treatment and ended up having a little trim, didn't feel I was pushed into it though, was left up to me, so glad I went with Jane's advice, my hair feels much better now thanks guys! I'll be back soon.