Lisa did a good job with my haircut and colouring. However, one of the young staff who washed my hair was very rough and rushing although I was the only customer in the saloon at that time. When I told her that she missed rising the back of my head, there was no apology, she just rushed rinsing and ended quickly. That was the worst hair wash experience and didn't expect to receive this kind of poor service while paying £110. This young staff needs to learn to have a good working attitude.
I was waiting 25 minutes and I understand sometimes it is really busy and but that would be nice to hear sorry and thanks for waiting or something but the master behaved like nothing really happened.
My main concern was to get rid of split ends - the master trimmed really nice, but the middle part of the hair was not cut properly and I still have a lot of split ends and need to find a professional who could make it equally and style the hair. So I would recommend it only for simple haircuts.