Treatwell booked me in with this lovely salon , to be called 10 minutes before my manicure appointment and be told that they have “no slots” available until Saturday . I had already payed online through Treatwell and arranged my appointment. Spoke to the lady and she explained that they were “fully booked” . I pleaded as I was going to an event that evening , she finally said I could come in only for a colour . I arrived and no customers were in the shop , my manicure was disappointing for £20.
Such a nice salon - all the tools & equipped are properly sterilised, straight out the packaging so I trust this place a lot. Always very thorough friendly service x
Had a facial done, the therapist (Zina) was very welcoming and knew exactly what she was doing. I was first greeted and offered a hot drink and then Zina explained to me what she is going to do and what products she will be using. I was surprised with the skin treatments knowledge Zina had, because everywhere else I went to around that area does not give me any information about any of their products used. I already booked my next treatment with Zina, very happy.