Luca Salon London Reviews
107 Chamberlayne Road, Kensal Rise, London, NW10 3NS
Check availability and book onlineReviews are written by customers after their visit.
787 reviews
I was absolutely delighted. One of the best haircuts I've had - Aveda products were used and everyone was very accomodating and friendly. Incredible value with the Wahanda Deal and a bonus was also that they didn't try and sell other services to you - the quality of the haircut spoke for itself. A stone's throw from Kensal Rise station so very easy to get to. Thanks very much.
Ladies' Haircuts
Overall, I really enjoyed my visit to Luca Salon and was very satisfied with my haircut.
I went in June and booked via phone. As the front desk was situated close to the hairdressing area, there was a lot of background noise but I managed to secure an appointment easily.
There was initial confusion as the venue had already redeemed my voucher. I didn't realise this was possible and was worried the voucher was invalid but was reassured it was not. I simply printed the voucher with 'redeemed' and presented it on the day, where the number was checked inside a book.
The hairdressing experience was very enjoyable and I liked my stylist. She took time to understood what I was looking for, though I did bring pictures to avoid major upsets. Afterwards, she took me over the the sink area and carried out all the hair washing, conditioning, treatment and massage steps herself. This is a bonus in my book as some salons frequently hand this stage over to trainees and in this case, her experience showed through and I loved the head massage.
The haircut stage was enjoyable as well. I was asked whether I wanted a drink (went for tea) and I was consulted at regular intervals during the haircut if I was satisfied with the length.etc
I went for tousled curls during the blow dry and was please I learnt a new technique from the stylist, though it is rather hard to replicate at home! She really understood the nature of my Asian poker straight hair and sprayed curls at regular intervals so they wouldn't fall out 2 hours after I left the salon.
As for the salon location... it's further out of London than I normally venture for hair cuts, but this is made up for the fact it's right outside the overground station so very little walking required. The salon is small and feels very friendly - all the hairdressers are chatting with each other and great consideration is given for my comfort. Another bonus is the fact there was no pushy sale on their Keratase products used.
I'm really please with my hair cut about a month into it, so can definitely recommend the salon!
Ladies' HaircutsShow all…
The stylist was friendly , I got a trim. I was hoping for more than that but still good. Kerastase treatment was just a conditioner while washing hair. There is a beauty salon attached, so got eyebrow threading at the same time. Not sure my stylist was top stylist.
Ladies' Haircuts
The venue was nice and easy to find and the staff were nice and friendly. The salon was tidy and the ambience was alright but there was a lot of loud talking between the members of staff which could be heard right through to the back at the treatment rooms where I was having the eyelash extensons put on. The therapist was a lovely lady and was really polite, my only complaint would be that I wasn't overly impressed with the lashes compared to other places that i'd had them done before. They were very blatantly extensions whereas in other places they looked and felt much more natural.
Eyebrow and Eyelash Treatments
This was pretty much the experience that I paid for- adequate without any wow-factor. I really just needed a basic haircut- a reshaping of layers that were over two months old- without paying a lot of money, and this experience fit the bill.
I am almost certain my stylist was not of the 'top' classification promised, but she did a nice job on a fairly simple haircut. She was fast, but did a nice, thorough job on the blowdry (sometimes not easy with huge hair like mine!). She was pleasant and friendly, although sometimes I had trouble understanding her and was not totally convinced she could understand my instructions sometimes. Because of this, I would have been worried and frustrated if I went in for a more complicated procedure. While working on me she was discreetly giving cutting instruction to her colleague who seemed much more junior... would definitely not trust her to cut my hair!
The salon itself was nothing very elegant or alluring, but it was modern and clean. Overall, the experience was worth it for what I rquired and was willing to pay. I would definitely not return at the full price, but I was pleased with the voucher and the outcome.
Ladies' Haircuts
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