Luca Salon London Reviews
107 Chamberlayne Road, Kensal Rise, London, NW10 3NS
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790 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.Thank you for the hair which i love, will be returning! I thought at first that it was a little too much taken off but it's in much better condition. nice staff too.
Ladies' Haircuts
I arrived a little earlier, so I waited for a while (I also waited about 10 minutes because my appointment started late). I was offered some tea and given some magazines, so I didn't really mind waiting.
The room was a bit small and didn't particularly like the atmosphere. When I was asked to take off my bottom clothes and underwear I expected the therapist to leave the room as it usually happens, but she didn't. Again I didn't mind even though it helps me to relax when I'm left alone for a few minutes.
She started with my underarms. I know I have coarse hair, which is why I usually do hot wax, but the therapist did warm which irritated my skin because she had to wax multiple times the same area. I thought she knew what she was doing so I didn't say anything, but the next few days my underarms became red and were quite sensitive. Then we continued with a Hollywood wax. Now, from my experience and what I know, Hollywood means wax off everything, including the back. However, she only waxed the front area, completely neglecting the butt. The waxing was quite painful - and even though I know that no wax can be painfree, compared to other waxing sessions this was probably my most painful one. On the good side, the therapist was quite friendly and thorough to the areas she did (there weren't any stray patches).
Overall, I wasn't very happy, as it didn't reach my standards. It wasn't bad, but it wasn't good either. The price was low, but I had much better experiences with the same price.
Ladies' Waxing
I visited Lucas salon last week with the £23 voucher for a cut, blow dry and treatment.
I was slightly early but they started right away which was great for me. Marco cut my hair and i feel he listened to what I wanted and then he made his recommendations which were spot on for me.
I really appreciated the advise he gave and he took time with me looking through magazines so I could choose the right cut.
The treatment and head massage were great and I left really happy and confident with my new length something which doesnt normally happen! I normally leave the hairdressers feeling like what I have said has been ignored and quite upset!
For the price the value is amazing, I also left with some good advice on how to get my hair cut next time based on my face shape, I think I will be daring to go shorter.
Really happy with the whole experience especially considering the price, thanks again!
The staff was nice and I am very happy with my cut, highlights and blow dry!
Went in this morning. They were very accommodating and helpful. A really liked my cut and I was asked several times if the length was what I wanted. I was offered several cups of coffee by the smiling staff. I was offered a discount on several of the treatments while there however they weren't pushy. Also they did not try to over sell the products they used as I find this a bit off putting when other salons do this. I would definitely go back as I thought they tried to make your time there special.
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