Awful experience, I almost ran away before getting waxed despite having already paid. I was expected to get half naked in a room with a door that didn't close properly, with lots of people just outside. There was nowhere to put my clothes and I was not given a towel. When I asked for one, I received one that was wet and badly stained. Everywhere was dirty, didn't feel at all like a place for beauty or wellbeing, and there was no welcome or explanation. Waxing started without warning and was abrupt and rough. At least it was done quickly and efficiently. I did not feel safe or looked after at all.