Luca Salon London Reviews

107 Chamberlayne Road, Kensal Rise, London, NW10 3NS

Check availability and book online

Reviews are written by customers after their visit.

4.5
790 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Lovely staff
Awful experience, I almost ran away before getting waxed despite having already paid. I was expected to get half naked in a room with a door that didn't close properly, with lots of people just outside. There was nowhere to put my clothes and I was not given a towel. When I asked for one, I received one that was wet and badly stained. Everywhere was dirty, didn't feel at all like a place for beauty or wellbeing, and there was no welcome or explanation. Waxing started without warning and was abrupt and rough. At least it was done quickly and efficiently. I did not feel safe or looked after at all.
Show venue reply...
love this place and hana is great! painless wax and great facial as usual.
My visit was absolutely fantastic from start to finish! I felt super welcome by all the team. Max was a dream, he made me feel at ease and I trusted him completely. Best haircut and balayage! I would highly recommend and I will definitely be going back in the future ❤️
Friendly staff, great salon, maybe a little pricy. Worth the money though as my hair turned out great.
Show venue reply...
25
1
25
26
27
137
27