If you come here you KNOW your in good hands! I once went to a place where I was treated like a pin cushion and ignored but not here! they do their best to be gentle, thoughtful and respectful. They make you feel comfortable and give you an experience not just a service or procedure. your not a number here your a guest and everytime I've come its been amazing! To the point I want to do other and try other treatments because I know they will look after me.
Treatment by Aesthethics- Luenire SPA•Cosmetic Injectables
Visited Luenire Spa on Sunday 29th July for a Classic Facial and Deep Tissue Massage. We were called 15 minutes before to arrive early, then told on arrival the lift was out—so we had to climb four floors. Separate rooms, requested in advance, weren’t prepared and I had to insist again.
The facial was relaxing, but the massage was disappointing with little pressure despite repeated requests. Overall, the experience felt disorganised and left me dissatisfied.
I’m a monthly customer and the single room is not the best as you can hear it all going on in reception. Twice my therapist went outside to remind others that treatments are going on. The only notice to remind people to be quiet is at the back by the window. It should be when you come to the desk or at the table by the sofa. A spa is for chilling out. It used to be like that. The therapist and treatment was great.