Luenire SPA & Aesthetics - Birmingham Reviews

160 Broad Street, , 4 th Floor Park Regis Hotel , Birmingham, B15 1DT

Check availability and book online

Reviews are written by customers after their visit.

4.4
587 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
My therapist found all tension spots and easen them out. She was reassuring and good. Worth it and looking forward to doing it again.
Show venue reply...
Very disappointing first visit. The staff were rude and unprofessional. We informed them in advance that we were running a little late, but they hadn’t provided the exact location, so it took us 10 minutes to find the place and we had to keep calling for directions. When we arrived, they reduced our one-hour booking to 30 minutes but still charged us extra. We only received about 20 minutes of massage, and I was told I had to choose either my back or legs instead of both. I wouldn’t recommend.
Show venue reply...
First time to try their Spa. The staff cater to your needs. Was asked if we want to modify the spa experience we booked - very considerate! We achieved what we came for - feeling relaxed, pampered and happy!
A welcoming, calm & relaxed atmosphere. Very professional and I felt in good hands. Loved the body scrub and my skin was silky soft and glowing afterwards. The anti aging facial was amazing, I would have liked to know what was happening at each stage of the facial but I could have asked so that’s not on the therapist. Overall a wonderful experience.
The environment was clean and the ladies were lovely and welcoming. However, i did not get the treatments i originally booked. I got email 2 days to my appointment to say my booked treatments was not available. They offered back and neck massage instead. The massage was not the best as it was dry as the therapist seem to not want to use products. It was so dry and uncomfortable. Overall, really disappointed.