Luenire SPA & Aesthetics - Birmingham Reviews
160 Broad Street, , 4 th Floor Park Regis Hotel , Birmingham, B15 1DT
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333 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.My partner had a great massage,yet I brought a voucher for him via Groupon which was for 25 min Swedish massage and 30 min exfoliating experience,When we arrived we were given the option to swap the exfoliation to a facial which he was over the moon about,
When the massage had finished, he come out and mentioned no facial was given,
We were told that we could book for the next day to have the facial or a refund, we could not do next day, and was refused as was brought via Groupon. Not happy
Treatment by Single room•
Body Exfoliation TreatmentsShow all…
My experience at this spa was wonderful, the team is very professional and respectful, the location is clean and the atmosphere is magical.!!!!!!... I will recommend this place to all my friends, thank you very much Luenire Spa team !!
Treatment by Single room•Relaxing Massage
Lovely setting and well looked after. I had the hot stone massage and would recommend. Will definitely visit again.
Treatment by Single room•Hot Stone Massage
I had a couples massage here and had a really painful head massage that left me bruised. They also forgot to massage the area I specified even though they made me fill out a form beforehand. My partner had a great massage though, so I think it may be down to luck and who you get.
The sauna is really sweet though and their prosecco is very nice.
Treatment by Dual room•Swedish Massage
Please DO NOT waste your money here! Had this booked by my mum for me and my partner on my birthday. Was told to get there 15 mins before massage at 5. Was waiting 40 minutes and massage didn’t start till 5:25. Felt so rushed not relaxing at all, not to mention it was £178 for a 55 minute full body massage it was barely 40 minutes. Worst experience I’ve had and awful customer service to add on too.
Treatment by Dual room•Swedish Massage
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