I asked for a brown colour & took a photo for reference. The salon was hectic because there was a bridal party there & I’m unsure if this impacted my hair. I left with bright red hair... They redid my hair for free but it is still so far from what I asked for. I left with red dye all over my jumper & the second time I had dye under my eye. There was pointed comments upon my return about who’s fault it was that my hair was red, but I never consented to a bright red colour. Sadly I can’t recommend