Overall the experience wasn’t relaxing. There were 2 therapists who would occasionally bicker over what the best thing to do next would be. It would also be best to warn the client before doing things that will dramatically change their environment like the steam lamp or cold fan in the face. I also thought it unprofessional to constantly bad mouth the massage I had very much enjoyed the week before throughout the treatment - this began before the therapist had even touched me
the staff was very nice. However, it seemed like the person doing my pedicure was not super experienced. She kept smudging the toes after finishing them. At one point it was my fault when putting my sandals on and she was nice about fixing the big toe, but it was a little odd.