I asked the stylist Lula to cut my hair so it sits just below my shoulders. When she started blow drying My hair was pulled It was hurting! I told her I don’t like straighteners she did not listen.I noticed she was cutting while straightening obviously! the cut had gone wrong by then I told her I do not want anymore cut she said she was trying to get it straight cutting higher. On line I booked for £30 she took £35 there was no from price. Very dissapointed will never go back!
I was asked about having the keratin blowdry mentioned at my first visit ,I said I was now pregnant & money was needed elsewhere. She then advised me if I save £20 p/m in 6 months I’d be able to afford it & to only purchase ‘cheap’ hair products from now on that way I’d have more money to spend at the salon. I thought this was extremely patronising, unprofessional and very insensitive. I came in to have my hair cut instead I got financial tips on how to save money to spend at their Salon.
I came in and they asked me if I'd like something to drink then after a really short waiting time(about 2 minutes) Lula arrived and took me to my chair, after which Lula asked me which hair cut I would like and she did a great job
Just had my hair done before the lockdown and I am SO pleased with the results. It is exactly what I wanted. I went for a full head of highlights and a ash toner, my hair has never looked better. Thank so you much Lula for my little pamper, keep up the amazing work 🧡