The salon didn’t check my booking made through treatwell. They also didn’t answer the phone all day the day before so I had to book online and couldn’t discuss what I wanted done.
I received a call 30 minutes before my booking when I was already on my way saying they had doubled booked my slot because they didn’t check my online booking on my birthday. I informed the lady that it was my birthday and I needed a hair appointment. She told me she would call me back in 10 minutes and I haven’t heard from anyone since.
I loved getting my hair relaxed at this salon. It was such a calm and chilled environment. One of my new favourite places. I travelled from north London.