I was able to book my appointment easily and was seen straight away by a member of the team. I have been visiting Lux for several years and always pleased with my experience and treatment.
overall it was an okay experience. I'd get my legs, arms and intimate area waxed again. but I came out in a massive rash on my chest, back and butt. I did try emailing them about this but I heard nothing back. A month or so on and it's mostly gone.