Not only was I spoilt with a caramel latte and a biscuit when I arrived. I had Calvin (salon owner) and Sharon my hairdresser both pick my colours to make sure it was perfect, showing me the colours on my consultation. I had the best head massage by their lovely junior and make up done by the best! (Sorry for forgetting names). On the way out, I was again spoiled by a small bowl of snacks and a prosecco! Staff are so down to earth and friendly. The service they provide is sensational.