I was waiting for the appointment to finish! The sharp comb being used in my way hair was being dug into my skull! It was also used with the same strength to combed my ears skin! Thoroughly unpleasant. These are only couple of the points, rest at a very high level- I was nearly poked in my eye twice, blow dry was awful- this was a simple blow dry, I didn't ask for anything special. The stylist kept blowing the hair onto my face despite me subtly moving them out of the way at least 4 times, which disnt stop this from happening the mext 7 times. I have had plenty hair cuts throughout my life and have never once experienced this way of blowdrying.