I went to this salon as it was local to my work place. I arrived on time for my appointment but staff had no intention of seeing me promptly or explaining any delays they were experiencing. I was made to wait 20 mins to choose my nail colour whilst the technician attended to 3 other customers. After I insisted that I had an appointment the technician asked me to soak my nails using a cotton pad with a tiny bit of acetone. After waiting another 15 mins I asked her to check my nails and she told me they still weren't ready to take off. She clearly didn't know what she was doing and I did not feel comfortable continuing with the manicure and left the salon.
The staff are too preoccupied with other clients to fulfil the booking in a timely fashion. They do not manage their workload as they agree to see more clients than they can handle. I decided to leave after waiting 45 mins for my appointment and having such a bad experience with the treatment.
If you are booking an appointment here do not expect to seen on time and to have relaxing nail experience with a competent and professional technician.