Luxe Nails, Hair & Beauty Reviews
92 Cleveland Street, Fitzrovia, London, W1T 6NN
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4007 reviews
This was the worst place I have ever got my nails done!! Where do I even start. I arrived on time for my appointment and Donna was finishing off someone else's pedicure which was fine and didn't mind waiting. When she finished and I thought she going was going to make a start on my nails however she also was mid way doing a eyelash extension for someone else. She said she was running late so I asked her to give me an approx time of when she could start my nails. She just said she was coming and still didn't give me a time. 3 customers had then walked in with appointments, she did not communicate to either of us as to who was going to be seen first and how long we had to wait. One lady asked her time and time again when she will be free and she said in 10 minutes which was a lie. She had 4 peoples nails to do and kept lying about the timings. One lady walked out and she started my nails an hour later from my original appointment. Never have I seen such a rubbish and rushed service, she didn't even have a proper nail dryer and used a fan heater!! If you want quality and service do not go to this place! There's a lot of other lovely nail salons nearby. Clearly she didn't care otherwise she would have been on top of her appointments!
Treatment by Tina•Nail Refill
The massage was wonderful! The masseur was a great professional
Back, Neck & Shoulders Massage
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Loved the massage. The other staff brushed me off when I arrived but Svetlana was lovely. You could hear the noise from the salon a little bit in the massage room but I was so relaxed I didn't care! The massage was amazing! Would recommend :)
Deep Tissue Massage
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