-appointment was at 6:30, no one could start until 6:50- no apologies or explanation
-once started had to stop doing my eyelashes to finish a previous appointment leaving me there just sitting with my eyes closed
-chairs aren’t appropriate to do eyelash extensions
-whole experience took an hour, not 20 mins
-as I don’t get lashes all the time I was asking to see different lengths and suggestions. The lady could not help with there
- I asked for medium/natural I received long spider like eyelashes