I was kept waiting for 50 minutes in the small, overwarm salon whilst I had to wait for the hairdresser to cut 2 other peoples hair start to finish. The hairdresser was then very reluctant to cut my hair how i asked for it as she felt it wouldnt look good. I had to insist again and again until she met me in the middle, & I ended up cutting it myself at home afterwards. The cut utself wasnt bad but as she insisted on not cutting it how I asked, despite the way my hair falls, it then looked silly when it began falling in its natural way.
There was no apology for the long wait or offer of a glass of water in the heat. It was a real shame!
Simone was friendly and very efficient. He asked how I want my hair and was helpful in providing suggestions. He was quick and at £12 for a wash and cut, it was great value for money.