The Hollywood wax was a 5 star experience as the staff were amazing and did a great job.
When it came to my eyebrow shape (which should have included a shape, wax, tint and makeup) I was severely disappointed. Sadly the staff member was new and didn't know what she was doing. Ended up being a threading and I had to ask for the additional services as non of the staff knew what was included. The staff member ended up doing makeup on my eyes (I would assume makeup for an eyebrow treatment would be makeup for your eyebrows) and did not have appropriate makeup, tools or experience. I left and had to quickly remove the makeup as it was thick and very dark, not professional.
So overall I left disappointed but would give them another go. I would just double check before treatments that they know what is involved.