This place is such a mixed bag. The venue is beautiful and they have some nice touches like playing you an episode of Sex in the City on the tv whilst they work on you. The staff are polite enough but they don't really talk or make any attempt to chat to you, which can feel a little awkward. I've been here twice and on one occasion was left with some bad bruising. That aside, the wax was actually really good.
I used to go the Luxury Wax Bar on Edgware Road so am beyond delighted they have opened one near me.
Nothing but good things to say. Thank you ladies :)