Not gonna lie; the worst appointment I’ve ever had over the past 3 yrs going to this venue. I won’t come back unless it’s with Dee. Started the appointment and the biggest wax strip on, to which I was told ‘i had a lot of hair’, which I didn’t it was a regrow from 3 weeks since last waxing, what a way to make a client comfortable. Then the room setup changed, making the client break their neck as they try to distract themselves - and the tv is behind the waxing specialist, not sure I understand