Luxury Wax Bar - Oxford Circus Reviews

91 Mortimer Street, London, W1W 7SR

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Reviews are written by customers after their visit.

4.9
6173 reviews

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Written by our customers, so you know what to expect at each and every venue.
Olga was great! The regent street branch is brand new and it looks lovely. Very clean, very welcoming and offering great service. They also do corporate discounts for local businesses. My therapist, Olga was amazing - I will definitely be back!
lovely therapist, nice atmosphere and great job done
Maria was fantastic, really friendly and welcoming. Really nice set up, calming environment. The wax was also superb, my first time with the magic wax (bikini only) and it was great. Minimal pain and very quick. Being able to watch Friends at the same time was a great addition!
The treatment was great, Alexandra is the only therapist I know of that is able to complete a facial wax without me breaking into spots - I highly recommend Alexandra. The salon its self; well customer service standards have dropped. I booked weeks in advance at Edgeware Rd with Alexander only to find 2 days before my appointment that I had been allocated another therapist. Upon enquiry, I was told me only orpionnwas to change my day and time or venue; the salon had absolutely NO remorse over the fact that they had messed me round. And simply said “we can’t guarantee you’ll get the therapist you want” - why give one the option then!! In the end, as the Salon was so unhelp I had to change the location of appointment to the Oxford Circus branch. And the only reason why I kept my appointment with the Salon was because of Alexandra. I’ve had several other issues with the salon’s customer service too; they really do not appreciate the value of a good experience or customer loyalty.
Beauty therapist was super lovely, made me feel really relaxed. She was very efficient and it didn’t take as long as I thought it would. I went during my lunch break from work, really happy about the new location! 100% recommend.