LUXX Nails & Beauty Bar Reviews

9-15 Leather Lane, Holborn, London, EC1N 7ST

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Reviews are written by customers after their visit.

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Written by our customers, so you know what to expect at each and every venue.
SO disappointed with my cut by Sergio. I only wanted a trim with the bare minimum taken off the ends but he sliced through my long hair by running the open scissors down it from about ear height. I have a natural curl to my hair and he should know that this treatment would leave it fluffy and 'static' looking. When I mentioned this, another stylist leaned in and said 'you can just tame it down with serum' - I don't want to HAVE to tame my hair with serum because of a terrible cut which doesn't take into consideration the natural fall of the hair! Even the blow dry wasn't what I asked for - I told my stylist that I don't like my forehead being on show and that I like my hair pushed forward rather than back. It still ended up pushed back from my face and was flat on top whilst fluffy on the ends - I'd asked for volume and texture. It looks even worse after a night sleeping on it - I'm dreading what it'll look like when I wash and dry it myself. Overall really disappointed. I am precious about my long hair and often get compliments on it. I was almost in tears when I walked out of the salon.
Had half head of highlights with a cut and blowdry. Lovely cut and colour by Jen, everyone very friendly great customer service, will be going back.
This was my first wax, and I was understandably nervous - but it ended up being much better than I was expecting. Nikki was great and explained every step of the process and put me completely at ease. In fact, I am about to book my next appointment now!
The best waxing experience I have ever had. Nikki was so so lovely and really put me at ease. She was very thorough and her attention o detail is fantastic. I will definitely be going back.
As always Nikki was warm and professional. I love my visits to Willow and being pampered by Nikki. My shellac was wonderful!