The cut was very good and happy with the result. The only thing that I wasn't so happy about it was that although my appointment was at 15 past the hairdresser only saw me 15 minutes later.
As usual, I can't fault the service I received at Willow. Jenn is fantastic and one of the only hairdressers I've ever had who actually gives me the haircut I want! I highly recommend.
The wax was good and the beautician was thorough however I was told upon arrival that if I wanted hot wax I would have to pay an extra £5. I was under the impression I had already booked a hot wax for my Brazilian. I would never book a strip wax as they aren't as effective on strong course hair. I had no choice but to accept the appointment as I had already paid in full and couldn't cancel. I also needed the appointment that day. In addition as i had paid in full I didn't have my wallet on me so couldn't even pay the extra.
I'm also not 100% the beautician would have changed the paper on the table if I hadn't had gone to the bathroom first. When I initially went into the room she told me to just get on the bed. The paper was still ruffled from the previous client who is just seen leaving! When I came back from the bathroom a new covering had been put on the bed so I didn't raise it as an issue.