I have Zoe however she needed to change my appointment I have never left a review feeling somewhat liking the way my hair was cut. I arrived stating I didn't need a hair wash to save time. When I have this in the past it has been sprayed done for a wet cut and blow dry. The person who filled in for Zoe mentioned this however didn't do it had a dry cut no blow and was charged the same as I pay Zoe feel a little disappointed 😕 will always use Zoe has I have not had problems or concerns.