I have a lot of hair and it is not the first time I go to this hairdresser ,they did not complain about my thick, a lot of hair while in other hairdressers they told me repeatedly -I may have to be charged more since I have a lot of hair, it is fine for me I understand but the fact that they complain was never a good experience, that so I really appreciate their behavior and their competence, especially Vince.